Terms & Conditions
1. Overview and Acceptance
These Terms and Conditions govern your use of this website and any coaching services provided by Marissa Backstrand ("Coach"). By booking a session, engaging in a coaching program, or using this website, you confirm that you have read and agree to these terms.
2. Scope of Services
Services include one-on-one coaching and body-based awareness practices, meditation and mindfulness instruction, group programs, and discovery calls. The specific scope, duration, and investment of any engagement will be outlined in a separate coaching agreement prior to the start of services.
3. Nature of Coaching Services
Coaching is not a substitute for psychotherapy, mental health treatment, or medical care. It does not diagnose or treat mental health conditions. If you are experiencing symptoms that require clinical support, please seek care from a licensed professional. Coaching may complement therapy but does not replace it.
Somatic and embodiment practices invite attention to bodily sensation, breath, and movement, and may surface emotions or physical sensations as part of the process. The Coach is not a licensed medical or physiotherapy practitioner. You have the right to pause or stop any practice at any time. Please disclose any relevant health conditions, injuries, or trauma history before your first session so we can discuss how to best support your participation.
The Coach reserves the right to refer a client to a more appropriate professional and to suspend or decline services where this seems necessary.
4. Client Responsibilities
You agree to engage honestly, take responsibility for your own decisions and outcomes, communicate relevant changes to your health or circumstances, and honor the scheduling and cancellation policies below. Results are not guaranteed.
5. Sessions, Scheduling, and Cancellations
Sessions are booked through this website. Please provide at least 24 hours' notice to cancel or reschedule. Late cancellations or no-shows may be charged in full or forfeited from a package, at the Coach's discretion. Late arrivals do not extend the session end time. If the Coach needs to cancel, you will be notified promptly and offered a reschedule.
6. Fees and Payment
Payment terms and refund conditions are specified in your coaching agreement. Discovery calls are complimentary unless otherwise stated.
7. Confidentiality
Session content is held in confidence and will not be shared with third parties without your consent, except where legally required or for the purpose of professional supervision (in which case identifying details are not shared). Please note that coaching does not carry the same legal privilege as therapy or legal counsel in all jurisdictions.
8. Liability and Intellectual Property
To the fullest extent permitted by law, Marissa Backstrand Coaching is not liable for indirect or consequential damages arising from coaching services or use of this website. Program materials and original content are for your personal use only and may not be reproduced or distributed without written permission.